Utilities are facing challenges in their transformation journey. They need to overcome siloed initiatives by integrating and orchestrating change across the organization. They need to strengthen weak road maps, which are responsible for the transformation deadlock. They must close their talent gap and overcome their inability to scale up innovation. Finally, they need to introduce new sets of key performance indicators (KPIs). This journey is neither easy nor painless, but if utilities do it right, they will deliver value to customers, employees, shareholders, and society.

This IDC eBook provides the outlook of IDC Energy Insights' analyst team for the worldwide utility industry for 2019, as well as the planning horizon for the next five years.

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